First Federal Credit Control


THE Client

FFCC is one of the nation’s leading collection agencies serving healthcare and commercial clients. FFCC delivers a team of experienced, talented collection specialists, unique collections approach and customized service. FFCC regularly outperforms its peers in paid-in-full accounts.

THE Challenge

In an industry that historically paid little attention to marketing, FFCC needed to create a brand and assets to send a message of sophistication and investment in cutting-edge practices. From brand development to FFCC’s online presence, the company required a modern look and feel that conveyed the sense that company is both expert and easy-to-work with.

THE Solution

Purely Branded developed the FFCC brand, website and sales materials to be simultaneously clean and engaging. The brand immediately differentiated the company from its peers. For the company’s website, Purely Branded successfully positioned FFCC as a clear industry leader and seamlessly integrated the company’s complex online payment and account submission functionality. The responsive design allowed for custom presentation for desktop, tablet and mobile users.